Please note our supported payment methods are Visa, MasterCard, Discover, and American Express. Other payment types include debit cards with Visa or MasterCard logos. We do not support pre-paid gift cards as a payment method for recurring subscriptions.
Note: Existing subscriptions using PayPal will continue to renew as intended. New subscribers, or those migrating their subscription, will not see PayPal as a payment option.
If you're having trouble paying for a subscription, there may be an issue with the card you tried to use. Try the following steps to resolve the issue:
- Double-check that the credit card number, cardholder name, expiration date, security code, and zip code are correct.
- Declines originate from your bank or credit card company. You may need to ask the bank to look into each attempt you made to sign up to locate the source of the decline.
- Ask your bank or credit card company to white-list Flickr, SmugMug, and Stripe (our payments processor).
- If you continue to encounter errors, try using a different card.
If the steps above didn't work, please contact our support team with any error messages you received during the check-out process and we'll be happy to help.